Independent RMIS & RiskTech Strategy
Heron RiskTech Advisors helps Risk & Insurance leaders make confident, informed technology decisions
From choosing the right RMIS platform to delivering successful digital transformation
RMIS & RiskTech Consulting
Whether you are still relying on internal spreadsheets and/or reports from your brokers and insurers, or you have a system in place which is not providing the benefits and ROI you thought when it was first procured, we can help.
We help organisations review their current operating model, looking to ensure the foundations are there with the quality data needed to efficiently operate, make informed decisions, and importantly take advantage of evolving AI functionality.
Our Services
Selecting the Right Platform
Selecting a RMIS or RiskTech solution can feel overwhelming — crowded markets, complex features, and vendors all claiming to be the perfect fit.
We bring clarity to the process with independent, experience‑led guidance that helps you make the right choice for your organisation. We can help define requirements aligned to your business needs and run a structured, fair evaluation process.
We utilise RMIS Blueprint, by Redhand Advisors, a structured, expert-designed program for evaluating and selecting a Risk Management Information System (RMIS). Built on decades of experience and powered by a proprietary AI-enabled selection platform, RMIS Blueprint streamlines what is often a confusing and high-stakes decision into a clear, data-driven process.
Smooth Implementation & Strong Adoption
Turn implementation into real improvement. A new technology platform only delivers value when it’s implemented well — and fully adopted.
We provide independent oversight throughout your project to keep vendor(s) aligned, ensure quality, and protect your organisation’s interests. Once live, we help you drive strong user adoption so the platform becomes part of everyday practice, not just another system.
Independent project oversight and QA
Clear requirements, scope control and vendor alignment
User adoption planning, training and engagement
Post‑go‑live tuning for long‑term success
Who We Are
Steve Cloutman
Steve is the founder of Heron RiskTech Advisors and is a Risk Technology specialist with over 30 years experience spanning sales, implementation services, product management, transformation leadership, and executive roles across global risk & insurance technology organisations.
During his career he has held senior positions at Aon, Ventiv Technology (now part of Riskonnect) and Origami Risk, leading teams and guiding organisations through complex digital RiskTech transformations.
Steve’s client-focused approach has seen his teams deliver solutions that have helped hundreds of companies optimise their risk & insurance operations.
Steve is based in London.
The heron is a symbol of clarity, precision, and intelligent navigation — exactly what organisations need when making important technology decisions.
Known for its ability to stand still, observe, and strike with accuracy, the heron stands above the waterline and is able to see what others miss.
Redhand Advisors Affiliation
Heron RiskTech Advisors is the licensed European affiliate of Redhand Advisors, the leading authority on RMIS and RiskTech evaluation.
This partnership brings Redhand’s proven methodologies, vendor insights, and market research directly to European organisations — combined with Heron’s local expertise and advisory support.
Redhand Advisors is led by Patrick O’Neill who is a widely respected thought leader in RiskTech with more than three decades of experience in risk and insurance management information systems and claims management systems, integrated risk management solutions and other risk focused technology solutions.
Pat founded Redhand in 2015 to help organisations maximise their investment in risk technology and to develop and incubate innovative solutions to meet market needs.